Selected Sentence 精選句型① Receive or dial for a guest 替客人接拔電話I’ll put you through. 我給你接通。I’ll connect

Selected Sentence 精選句型

① Receive or dial for a guest 替客人接拔電話

I’ll put you through.

我給你接通。

I’ll connect you with the front desk.

我給你接通前臺。

I’ll transfer your call to …

我將給你接通…

② No one is on the other side 沒人接聽

I’m afraid there’s no reply from Room 2006

恐怕2006房間無人接聽。

I’m sorry .There is on one is the room.

恐怕房間里沒有人。

I’m sorry, sir. There’s no reply.

先生，對不起，無人應答。

I’m sorry, sir. There’s no answer.

先生，對不起，無人應答。

③ Ask a guest to speak 接通后請客人說話

Go ahead, please.

請講。

④ In case of being under 聽不清楚時

Could you repeat that, please?

請您重復一遍。

Could you speak more slowly, please?

請您慢一點講好嗎？

Could you speak a little louder, please?

請您大聲一點好嗎？

⑤ Answer to guest’s thanks 回應客人道謝

Thank you for calling, sir.

先生，謝謝你打電話給我們。

You’re welcome, sir.

不客氣。

⑥ Busy line 占線

I’m afraid the line is busy / engaged.

恐怕線路正忙。

⑦ Take a message 替客人留言

Can I take a message for you?

我可以為您留言嗎？

Would you like to leave a message?

您愿意留言嗎？

I’ll take your message.

我將為您留言。

⑧ Wrong number 打錯電話

I’m afraid you have the wrong number

恐怕您弄錯了號碼。

I’m afraid you’ve got the wrong number

恐怕您弄錯了號碼。

I’m afraid there is no guest with that name.

恐怕沒有叫那個名字的客人。

⑨ Being cut off 切斷

I’m sorry. Your party was cut off

對不起，斷了線。

I’ll connect you again

我再給你接通。

⑩ Hang up 掛斷

Please hang up first. I’ll call back later.

請先掛斷。我一會兒再打。

? Introduce a caller 介紹致電者

Mr. Cruise is on the line now.

克魯斯先生現在準備接聽，請講。

Please go ahead. Mrs. Clinton is on the phone.

請講，克林頓夫人準備接聽。

? Pay for a long distant call 長途電話付款

Is it a pay call / collect call?

付費電話 / 對方付費電話？

Is it collect?

是對方付費電話嗎？

? Ways to connect a long distance call 長途電話接線方法

Is it person—to—person /station—to—station?

是叫人電話 / 叫號電話？

? Charge 收費

Person—to—person is more expensive than station—to station.

叫人電話比叫號電話更費。

IDD is more economical than connection through the operator.

國際長途直拔比通過總機接通的電話更經濟。