酒店英語培訓教材28
R=Receptionist 服務員 G=Guest 客人(2)Touring 旅游G: Do you have tours to the Great Wall?你們有沒有到長城的旅行團。R: Yes
R=Receptionist 服務員 G=Guest 客人
(2)Touring 旅游
G: Do you have tours to the Great Wall?
你們有沒有到長城的旅行團。
R: Yes, sir. We have one – day tours to the Great Wall every Tuesday, Thursday and Saturday.
有的,先生,我們有1日長城游,逢星期2,4,6出發。
G: How much is it?
團費多少?
R: It is five hundred yuan, sir.
500元,先生。
G: I would like to join the one on Thursday with my wife and two daughters. Do I have to reserve now?
我打算跟太太及兩個女兒參加星期四出發那一團。要現在訂位嗎?
R: It’s better to make a reservation now because it is the high season.
這比較穩定,因為目前是旅游旺季。
G: But I’m not sure whether I could go with them. I’m still expecting my business partner from Japan.
但我不肯定能否與他們同行,我還要等業務伙伴從日本回來。
R: Don’t worry, sir. You may reserve a place first. If you could not join them at last, we could transfer your deposit to cover the tour fee of your family. Only a small service charge is needed.
別擔心,先生,你可以先預訂。若你最后不能成行,我們會把訂金轉入你家人的團費內,只收少許的手續費。
G: That’s fine. Do we need anything else?
那很好,我們還需要辦別的手續嗎?
R: Our tour guide will apply you, so please don’t worry about that. Just tell me the identification card numbers of you and your family numbers.
我們的領隊會替你們準備的,你盡可放心,只需告訴我你和家人的身份證號碼就行了。
G: Excellent. (The guest signs the registration form, give the identification card numbers to the receptionist and pays the deposit.)
太好了。(客人填了登記表格,把身份證號碼告訴接待員并付了訂金。)
R: Thank you very much, sir. Please pick up your welcome envelope tomorrow. Hope you enjoy your trip to the Great Wall.
多謝,先生。請明天來領取詳細的行程及團章。希望你們長城之行愉快。
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