Selected Sentences 精選句型① Ask about unsatisfication 詢問不滿Is everything alright?一切還好嗎？Are you satisfied with o

Selected Sentences 精選句型

① Ask about unsatisfication 詢問不滿

Is everything alright?

一切還好嗎？

Are you satisfied with our service?

你對我們的服務滿意嗎？

Would you mind telling me what’s wrong with your room?

請您告訴我您的房間哪里有問題？

② Indicate to accept complaint 表示接納投訴

We’ll take this into consideration.

我們將考慮此事。

We’ll report this to our manager.

我們將把此事匯報經理。

We’ll take a note of that.

我們將記錄此事。

③ Look into problems 查看問題

Can I have a look at that?

我可以看一下嗎？

Could you show me?

你可以指給我看嗎？

④ Apologize 道歉

We are extremely sorry to hear that.

聽到此訊，我們深感抱歉。

I apologize for the inconvenience.

對于給你們造成的不便我深感歉意。

Please accept my apology on behalf of the hotel.

請接受我代表飯店表示的歉意。

I apologize on behalf of the hotel.

我代表飯店向您道歉。

⑤ State an event is unusual 表示事件不尋常

It’s most unusual.

這太不尋常了。

It’s strange.

這很奇怪。

⑥ Respond to an inquiry 答應調查

We’ll look into the matter.

我們將調查此事。

Please be assured that we’ll find out the reason as soon as possible.

請放心，我們將盡快查出原因。